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Volunteer FAQ

What kinds of volunteer opportunites do you have?

There are a number of ways you can volunteer at SACE:

  • Be a supportive listener on our 24-Hour Sexual Assault Support and Information Line
  • Serve on our Board of Directors or on various Board Committees
  • Help with fundraising and special events

What do I need to do in order to become a volunteer on the 24-Hour Sexual Assault Crisis Line?

Interested applicants must complete the following steps in order to become a volunteer on the support and information line:

  1. Complete a Volunteer Application. You can access this application here.
  2. Once the application has been completed and returned to SACE, successful candidates will be contacted for an interview with our Volunteer Manager.
  3. Once the interview is complete, and the partnership is determined to be a good fit for both the applicant and SACE, we will invite you to participate in crisis line training.
  4. Once crisis line training is complete, all volunteers complete an exit interview (including a final role-play) before volunteering on the 24-Hour Sexual Assault Support and Information Line

What is covered in training for the 24-Hour Sexual Assault Support and Information Line?

Volunteer training will provide volunteers with valuable information on a number of topics. This
includes, but is not limited to, information on:

  • The Sexual Assault Centre of Edmonton (SACE)
  • Crisis intervention
  • Active listening and communication skills
  • Sexual violence (sexual abuse and sexual assault)
  • Child sexual abuse
  • Anti-oppression
  • Trauma
  • Suicide
  • Police investigations
  • Legal procedures related to sexual assault
  • Edmonton community resources
  • Self-care and boundaries

 

When is training for the 24-Hour Sexual Assault Support and Information Line?

Training is offered 2 times a year:

  • Spring training (early May to late June)
  • Fall training (mid September to mid November)

For each training group, sessions take place 2 nights a week from 6:00 p.m. to 9:00 p.m. There may also be two to three Saturday sessions. 

Do I have to attend all training sessions?

Yes. Attendance at all sessions is mandatory to ensure our support and information line volunteers are completely prepared for the calls they might recieve. 

What happens if I miss a session?

In extenuating circumstances, exceptions can be made. However, to ensure that SACE is providing a high standard of support and crisis intervention to survivors of sexual violence, volunteers are not permitted to miss more than two training sessions.

Where is the training?

The majority of training takes place at the Sexual Assault Centre of Edmonton. You can access our contact information here.

A few training sessions may take place at various organizations throughout the city of Edmonton (i.e. a tour of the downtown Edmonton Police Station). 

What is my commitment as a volunteer on the 24-Hour Sexual Assault Support and Information Line?

In becoming a volunteer on the 24-Hour Sexual Assault Support and Information Line, you are committing to:

  • 60 hours of mandatory training
  • Volunteering 12-18 hours a month, for a minimum of 6 months, on the crisis line
  • Attending 5 monthly volunteer meetings a year

end faq